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Terms of Use

Last updated: 17 September 2026

Welcome to The Greenroom, a competition management platform operated by Ridgewood Irish Dance LLC, 580 N Maple Ave, Ridgewood, NJ 07450. By creating an account and using the platform, you agree to these terms.

These terms work alongside our Privacy Policy, Cookie Notice, Payment Terms, and — if you host events — our Host Agreement. Where the Host Agreement or Payment Terms say something more specific, those apply.

1. Account and eligibility

  • You must be 18 or over to create an account, add a dancer, or make a payment. Dancer records are managed by a parent or guardian, or by a teacher on behalf of their school.

  • You must provide accurate and complete information when you sign up, and keep it current.

  • You may create accounts only for yourself, and add only dancers in your own family or, as a teacher, at your own school.

  • You must not impersonate anyone or misrepresent your role.

  • You are responsible for keeping your login secure and for everything done under your account.

2. User roles

  • Parents and guardians may add their own dancers, register them for events, view registration and payment history, and view results.

  • Teachers may view and manage the dancers at their own school, and invite families at their school to join.

  • Event hosts may create events, set offerings and prices, take entries, and view and edit registrations for their own events. Hosts are also bound by the Host Agreement.

  • Adjudicators may view and score the competitions they are assigned to.

  • We may change roles and permissions, and may remove access where the platform is being misused.

Each role sees only the data that role needs. What each one can see is set out in the Privacy Policy.

3. Payments and fees

  • Entry fees are collected by the event host, not by The Greenroom. Hosts take payment through their own connected Stripe account, and we never hold event funds.

  • We charge the host a platform fee of 2.5% of each payment, deducted automatically. The fee is not added to the price a family pays — the price you see at checkout is the price the host set.

  • Hosts are responsible for their own refunds, cancellations and disputes. We cannot refund you and cannot overrule a host's refund policy.

  • Card details are entered on Stripe's secure checkout page. We never see or store card numbers.

Full detail is in our Payment Terms.

4. Registrations and changes

  • Registrations may be edited from your dashboard until registration closes.

  • Removing a dance after payment produces a credit on that registration, not a refund to your card. The credit covers a replacement entry of the same type at that event. See the Payment Terms.

  • You are responsible for the accuracy of what you enter, including a dancer's date of birth, level and dance selections. Entering a dancer at the wrong level may mean their results are withdrawn by the host or their governing organization.

  • Hosts may set their own deadlines for edits and cancellations. After a deadline, changes are at the host's discretion.

  • Entries with an unpaid balance may not be placed on the stage sheets.

5. Results and published information

  • Published schedules and results — including a competitor's name, school, age group and placement — are publicly visible. This is how competition results have always worked, and you should understand it before entering.

  • Adjudicator comments are released only to the dancer and their teacher, and only when the event host approves their release after the event closes.

  • Results are published and corrected by the event host, not by us. We will pass on a correction request, but we do not change a host's results.

  • Results are kept as a permanent competition record, because levels, grades and qualifications depend on them.

6. Your information

We use your information as set out in our Privacy Policy, which explains what we collect, why, who can see it, how long we keep it, and how to ask for a copy, a correction or a deletion.

In short: we do not sell your information and we do not share it for anyone else's marketing. We do share it where the platform requires it — with the hosts of events you enter, with your school and teacher, with a governing organization where a dancer holds a membership, and with the service providers that run our payments and our website. The Privacy Policy sets out the detail.

Some information cannot be deleted on request. Financial records are kept for seven years, and results and audit records are anonymized rather than erased so that competition history stays intact.

7. Platform availability

The Greenroom is a new platform and is provided as is and as available. We aim for uninterrupted access but do not guarantee uptime. Maintenance, outages and defects happen, and features may change or be withdrawn.

Keep your own records. Hosts in particular should export registration and results data after each event rather than relying on the platform as their only copy.

8. Acceptable use

You must not:

  • use anyone else's account, or share yours

  • access, scrape or collect data you are not authorised to see

  • use information about other people's dancers or families for marketing, recruitment or any purpose other than the one it was given for

  • interfere with the platform's operation or security

  • upload anything unlawful, abusive, or harmful to a child

9. Misuse and termination

Fraudulent activity, abuse, misuse of other people's data, or breach of these terms may result in immediate suspension or removal of your account. We may reject or revoke access where we judge it necessary to protect users, children, hosts or the platform.

You may close your account at any time by contacting us. Closing an account does not cancel entries you have already made or refund fees you have already paid — contact the host for that.

10. Our liability

To the fullest extent permitted by law, we are not liable for indirect or consequential loss, lost profits, lost entries, or the cost of a cancelled or disrupted event. Our total liability to you for any claim relating to the platform is limited to the fees we received in connection with your use of it in the 12 months before the claim.

We are not responsible for how an event is run, judged, scheduled or refunded. That is the host's responsibility, and your agreement to enter an event is with the host, not with us.

Nothing here limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.

11. Intellectual property

The platform, its design and its software belong to Ridgewood Irish Dance LLC. You may not copy, resell or reverse engineer it. The event data, dancer records and results you enter remain yours and your organization's; you give us permission to store, process and display them in order to run the platform.

12. Changes to these terms

We may update these terms. We will post the new version here with a new date, and for material changes we will email account holders. Continuing to use the platform after a change means you accept the updated terms.

13. Governing law

These terms are governed by the laws of the State of New Jersey, and the state and federal courts located in Bergen County, New Jersey have exclusive jurisdiction.

If any part of these terms is found unenforceable, the rest continues to apply.

14. Contact

Ridgewood Irish Dance LLC, 580 N Maple Ave, Ridgewood, NJ 07450 — support@dancegreenroom.com

Review notes on the 9 September version — what changed and why

1. The line that had to go. The old section 5 said "We do not sell or share personal information with third parties." That is not true and it contradicts the Privacy Policy. The platform shares dancer information with event hosts, teachers, governing organizations, Stripe and Wix — necessarily, because that is how it works. A promise you visibly break is worse than no promise. Replaced with an accurate summary in section 6.

2. The fee wording was ambiguous. "A 2.5% service fee is applied to all registrations" reads, to a parent, as a fee added to their total. It isn't — the host bears it. Section 3 now says so explicitly, in both directions.

3. Missing: who you are. The old page named no legal entity, no address and no contact. A limitation of liability with nobody behind it does very little. Added throughout.

4. Missing: an age requirement. Nothing said account holders must be adults. Now section 1, and it matches the Privacy Policy's children section.

5. Missing: results are public. Parents were never told, in any document, that their child's name, school and placement would appear publicly. Now section 5.

6. Missing: liability, IP, acceptable use, governing law, severability. Standard protective clauses, none of which were present.

7. Kept, unchanged in substance: the credit-not-refund rule, host deadlines, parent responsibility for accuracy, no uptime guarantee, and the misuse/termination provisions. Those were all correct.

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